I was responsible for collecting, researching, investigating and evaluating user requirements.
User Research
The process of understanding the impact of design on an audience
User research is used to understand the user’s needs, behaviours, experience and motivations through various qualitative and quantitative methods to inform the process of solving for user’s problems
User Interviews
Demographics
‘Icebreaker’ questions
Discussion Guide
Creating a User Interview Script
Follow-up Questions
Problems Statements & Ideation
A problem statement identifies the gap between the current state (the problem) and the desired state(the goal) of a process or product.